Shipping policy

PICKUP

Pickup may be arranged ahead of time, for local customers. Please do NOT select local pickup without getting approval from BPB. Once local pickup is agreed upon you must pick up your items the same day, unless otherwise arranged. Begonia Petals Boutique will NOT be responsible for any lost or stolen items that are not picked up within the allotted time. 
If you fail to pickup your items you will be invoiced for shipping, and your items will be shipped. If you do not pay the invoice, within 12 hrs, your items will be forfeited. Please be courteous and pick up your items within the time frame given and agreed upon .

SHIPPING

All shipping is based on weight calculation, or by amount spent unless otherwise arranged. We may ship in boxes, or bags. We will always choose the cheapest method possible!! 

Begonia Petals Boutique is  NOT responsible for any lost in transit packages. 
You will be responsible for paying for your own shipping costs for returning your item. If not paid for, your item is forfeited. Shipping costs are non-refundable. We are not responsible for shipping costs for returns/exchanges/etc. We recommend using a shipping method that provides a tracking number for your reference.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We use many shipping methods to find you the best rate, and will process orders within 24-48 business hours. We aim to comply with delivery in 3 business days or less upon completion of the order being processed. Again delivery times can not be GUARANTEED!! 

Any orders that are cancelled after shipment will be charged a shipment fee, or will have it deducted from store credit if available. 

Any refused items will be charged a restocking fee of 10%. Any items claimed with no invoice paid will also receive a 10% charge for restocking. You have 24 hours to pay your invoice before being charged a 10% fee and resulting in a cancelled invoice if payment isn’t received in full. (This May be waived if there are prior arrangements). You also risk being blocked/removed from the group. 

Store credit must be used within 30 days of being issued. 

Taxes will be applied to Ohio shoppers!